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Thursday March 11, 2010 10:44 PMHome » Jumbo Rewards Point Program FAQ
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Jumbo Rewards Point Program FAQ
  1. What is the Jumbo Rewards Point Program?
    To thank you for your support and the opportunity for Jumbo Market Place to reward you for all of your purchases. We value your business and would like to take this opportunity to reward you with our Jumbo Reward Point Program.

    Our Reward Point Program is as simple as it sounds. While shopping us at Jumbo Market Place you will earn Jumbo Shopping Points for each item you purchase.
    Once earned, you'll be able to use those points to pay for future purchases at Jumbo Market Place.

    The Jumbo Reward Point Program began on Friday June 26, 2009 08:02 PM. All purchases made after that date will earn points.
  2. How does the Program work?
    When an order is placed, the total amount* of the order will be used to calculate the amount of Jumbo points earned. These points are added to your Shopping Points account as pending points.
    All pending points are listed in your Jumbo Shopping Points account and will stay there until approved/confirmed by Jumbo Market Place.

    Once any pending Jumbo points have been approved, your account will be credited with the value of those points. Ready for you to redeem on any future purchases.

    You must have successfully created an account and be logged in to your account in order to view the status of your Jumbo points.

    During the checkout procces you'll be able to pay for your order with your points balance. Points must be redeemed thru online puchase only.

    * in most cases shipping fees and taxes excluded. See refered FAQ for more details.

  3. Redeeming Jumbo Shopping Points
    If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Jumbo Market Place.
    During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
    Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
    Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
  4. Minimum Points Required
    Currently, a minimum balance of 100 points ($2.50) is required before you can redeem them.
    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Saturday August 1, 2009 10:59 AM

  5. Minimum Purchase Amount Required
    Currently, no Minimum Purchase Amount required to redeem your points.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  6. Maximum Points Redemptions allowed per order
    A maximum of 1,000 points is allowed to be redeemed per order.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  7. Will I earn points for shipping fees?
    No. When calculating the amount of points earned, the shipping fees are excluded.

    Last updated Friday June 26, 2009 08:02 PM

  8. Will I earn points for tax fees?
    No. When calculating the amount of points earned, the taxes are excluded.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  9. Will I earn points for discounted products?
    Yes. When calculating the amount of points earned, all items which are on sale or have been discounted are included in the program.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  10. Will I earn points when purchases paid with points?
    Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  11. Earning Jumbo Referral Points
    "Word-of-mouth" advertising is the most powerful form of advertising there is.
    Referral Points is based on the idea that we should both benefit from your referrals.
    When your referred friend or family member places an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code . Your Referral code is your registered email address with us.
    When we receive your referred friends completed and approved order, we will reward your Points account with 125 points .
    The more first time orders we receive from your referrals, the more reward points you will receive.

    Last updated: Thursday July 2, 2009 11:07 AM

  12. Earning Jumbo Points While writing a Products Review
    "Writing a Review is an ego boost knowing that others read your opinion, and perhaps even take your advice."
    Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products.
    We would like to thank you for the reviews that you give us, therefore for every quality review, we will reward your Jumbo Points account with $2.50 points .
    Your Review must meet all of the following conditions:
    • Your Reviews must be original.
    • Reviews must be focused and concise on the product under review.
    • Reviews should not duplicate content already published.
    • Be truthful and objective.
    • Reviews should not include posts that have spam, commercial or advertising content or links.
    • Reviews should not abuse, harass, or threaten another's personal safety .
    Jumbo Market Place reserves the right to refuse or remove any review that does not comply with above conditions.
    Jumbo Market Place staff reserves the right to correct misspelled words, grammatical errors.
    Jumbo Market Place is not responsible or liable in any way for ratings and reviews posted by its customers.

    Last updated: Thursday July 2, 2009 11:06 AM

  13. Products Restrictions
    Currently, no restrictions apply to what items may be purchased using your points balance.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  14. Products on sale Restrictions
    Currently, no restrictions apply to the kind of items which may be purchased using your points balance.

    We strongly advise you to check this page often as we may make changes to this policy.

    Last updated: Friday June 26, 2009 08:02 PM

  15. Conditions of Use
    • Shopping Points are only available to registered Jumbo Market Place member's.
    • Shopping Point Rewards can only be collected and used with online purchases. and are only validated at Jumbo Market Place.
    • Points are non-refundable and can't be transferred between member's.
    • Shopping Points are non-transferable or exchangeable for cash under any circumstances.
    • Shopping Points will not be issued for any cancelled or returned order.
    • When buying with Jumbo Points,you will still have to select another payment method if there is not enough in your Jumbo Shopping Points Account to cover the cost of your purchase.
    • When calculating the amount of points earned. shipping fees and taxes are excluded.
    • Shopping Points are not issued with any other promotion type.
    • Shopping Points are not issued for corporate or business orders.
    Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
  16. When Problems Occur
    For any queries regarding our Reward Point Program, please contact us . Please be sure to provide as much information as possible in the e-mail along with a method for us to contact you.
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